How to claim compensation for a Eurowings flight delay?
According to EU Regulation 261/2004, if you experienced a delayed or cancelled flight with Eurowings, you should be financially compensated for the disruption. It might be hard to believe, but you could claim up to $700 (€600)!
Alas, being entitled to compensation is not the same as claiming it. The process of fighting for your rights on your own can be nerve-racking and cost you your valuable time and, not to mention, money.
Luckily, SkyRefund is here to make the process smooth and easy for you and save you time and stress. You can use our free compensation calculator to find out if you are entitled to Eurowings flight delay compensation, just enter your flight details. If your flight qualifies, our legal experts will take it from there and make sure you receive what is rightfully yours.
We will take all the necessary legal steps to help you receive your refund and what’s best, we will only charge you 35% of the compensation amount if we successfully negotiate your reimbursement.
How much compensation are you entitled to for your delayed flight?
How much money you can get as compensation depends on the distance of your disrupted Eurowings flight. Take a look at the table below for a breakdown of the amounts.
|Less than 1500 km
|Between 1500 & 3500 km
|More than 3500 km
Claiming Eurowings compensation
Eurowings Flight Delay Compensation Claims
You can claim compensation for your delayed flight on 2 conditions:
- You reach your final destination at least 3 hours late
You should note that the delay is calculated based on the arrival time, and not the departure. Even if your waiting time to get on the plane was more than 3 hours, this will not automatically mean you’ll get the money. So if the flight crew manages to decrease the flight time and the plane lands less than 3 hours after the scheduled arrival time, sadly, you won’t be able to claim reimbursement.
One more important thing to note: if you missed a connecting flight due to a delay in the first leg of your trip, your compensation will be calculated for the distance of the whole journey.
- The delay is not caused by any extraordinary circumstances (outside Eurowings’ responsibilities and capabilities to prevent):
- Bad weather
- Bird strikes
- Runway closures and air traffic control restrictions
- Airport personnel strikes
- Union strikes
- A medical emergency
- Political or social unrest
Eurowings Canceled Flight Compensation Claims
If your Eurowings flight gets canceled, the airline must give you an alternate flight or a full refund of your ticket. This is true even if the flight is canceled due to any of the extraordinary circumstances we talked about above.
But that’s not all - you may also be eligible for compensation of up to $700 (€600). Like with the flight delays, there are a couple of conditions for eligibility, here they are:
- Eurowings told you about the cancellation less than 14 days before the departure of your original flight
- Your replacement flight arrived with over 4h delay (in the cases when the airline informed you of the cancellation between 7 and 14 days prior to departure) or more than 2h late (when they called you less than 7 days prior to your flight).
In most cases though, airlines cancel flights 24 hours or less before the time of departure. If your replacement flight arrives at your final destination more than 2h late, you can claim flight compensation from Eurowings.
*** You can also get compensation if Eurowings overbooked your flight and doesn’t let you board the plane. Check our article on denied boarding to learn more.
Eurowings was founded in 1990 and has been the low-cost air carrier in the Lufthansa network since 2007.
Today, both Eurowings’ main hub and headquarters are located in Düsseldorf, Germany (DUS) and the airline serves over 100 destinations in more than 50 countries.
The third largest low-cost carrier in Europe wants to please air travellers as much as possible. As their customer, you can enjoy ten minutes of free web browsing and for a small fee, you can have high-speed internet access throughout your whole flight.
The airline ranking site Skytrax has given Eurowings a rating of 3/10. This score is based on the company’s quality of seat comfort, staff service, in-flight entertainment, food and beverages. It also includes passengers’ estimation on value for money.