If you have recently experienced a flight delay, cancellation or have been denied boarding, you know the frustration that disruptions can bring. And while you may have to wait out the delay, you don’t have to accept it as it is. According to EU Regulation 261/2004 (EC261), passengers can claim flight compensation of up to €600 for their problem flight.
SkyRefund offers a No Win, No Fee flight delay claim service. We can help you receive your compensation with no hassles or financial risk to you.
We work according to a No Win, No Fee pricing policy. We will take all of the necessary legal steps to ensure that you receive your compensation for your delayed or cancelled flight. Our team will submit your claim to the airline, handle all of the required communication with the carrier, conduct a comprehensive investigation into the reasons for the disruption and much more. We are even ready to begin court proceedings against the airline if they groundlessly reject your claim.
Claiming flight compensation is a lot of work. Even so, we have no upfront fees or legal costs. In fact, you would not owe us anything for our work if your claim is unsuccessful-- No Win, No Fee for your flight delay compensation.
Our pricing policy is simple: we will earn our fee (35% of the compensation amount) only when you successfully get your flight reimbursement.
What is No Win, No Fee?
With SkyRefund, you get Justice as a Service. We offer a quick and easy way for passengers to protect their consumer rights. We believe that if consumer protection laws do not entitle you to a compensation claim, we should not be in the position to add insult to injury.
Because of our No Win, No Fee price policy, if you have suffered a flight delay, you would only pay us if we successfully help you receive your compensation. We only get paid if your claim is successful.
Successful Claims: How much do we charge?
Your passenger rights entitle you to a refund and SkyRefund protects your right to compensation from the airline. How much would we charge for our service?
First things first. According to EU Regulation 261 (also known as EC261), the amount of compensation that passengers can claim depends on the length of their trip.
If your flight was shorter than 1,500km you could claim €250 in compensation. If the journey was between 1,500 and 3,500km, your reimbursement rises to €400. This is also the maximum amount that passengers can claim for flights within the EU. Finally, if your trip was longer than 3,500 km you could be entitled to compensation of up to €600.
Regardless of the flight compensation amount you are eligible for, our fee would always be 35% your flight delay claim. We would only earn it, however, once we have successfully protected your right to compensation. No Win, No Fee!
|How much is our fee?|
If you are eligible for €250, we would charge €87.5 for our work. If your claim is worth €400, our fee would respectively rise to €140. Finally, for claims of €600, we would receive €210 out of the total flight compensation amount.
But, as mentioned earlier, if it turns out that your passenger rights do not entitle you to compensation for your flight delay or cancellation, we would not charge anything. No Win- no fee.
You can use our compensation calculator to check your flight and find out if you are entitled to compensation under EC261.The procedure should not take more than 3 minutes.
No financial risk to passengers who are not eligible
Since we process flight delay claims on a No Win, No Fee basis, you would not owe us anything if your claim is unsuccessful.
To be eligible for compensation, there are a few important conditions that their flights need to satisfy.
No Extraordinary Circumstances
According to the provisions of EC261, airlines are not required to compensate passengers if a flight disruption was not in their power to prevent or ameliorate. The term extraordinary circumstances encompasses all instances in which the airline is powerless to address a delay or cancellation a flight delay or cancellation.
Common causes of such exceptional circumstances include:
- Bad weather
- Airport personnel strikes
- Security or safety threats
- Air Traffic Control restrictions
- Bird strikes
- Hidden manufacturing defects
Because none of these events would be under the air carrier’s control, it would not be expected to pay delayed flight compensation to its passengers.
If you are submitting a claim for denied boarding, and the disruption was not the airline’s fault, then you were likely delayed at the airport or you arrived a little later than expected. In either case, passengers will not be eligible for compensation.
Don’t worry. If during our in-depth inquiry, we discover that the reason for the disruption was extraordinary circumstances and you are not entitled to compensation, you would not owe us anything.
Flight Delay Should Exceed 3 hours
In addition, in order to be eligible for compensation, you need to have arrived at your final destination with a delay of over 3 hours. Regulation 261 defines a flight's arrival as the moment when the aircraft’s doors open after landing.
If your journey involved connecting flights, the delay is calculated as the duration on top of the scheduled arrival time at your final destination.
We know that flight delays can be very disruptive and frustrating even when they are shorter than 3 hours. Unfortunately, in these cases, you would not be entitled to compensation.
But because our only fees are success fees, you would not owe us anything for the solicitor work we have put in. No win- no fee.