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SkyRefund: Your Safe and Legit Flight Compensation Help


Last updated: June 26, 2025

At SkyRefund, we understand how stressful flight disruptions like delays, cancellations and overbooking can be. Claiming compensation for your troubles from the airline just adds another layer of stress. This is why we're here to help. With a stellar 4.5 Trustpilot score and having supported over 300,000 air travellers, SkyRefund is your safe and legitimate option for claiming compensation for flight disruptions. 

 

Was your flight delayed or cancelled?

We're here to help you claim compensation

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Understanding Flight Compensation

Let's get a brief overview of your air passenger rights, before we dive in into what makes SkyRefund one of the leading air passenger assistance platforms in the world. The most extensive legal framework we work with is the EU Regulation (EC) No 261/2004  (EU261) and its British equivalent, UK261.

Under EU261 and UK261,you're entitled to compensation for various types of flight disruptions:

  1. Flight Delays : If your flight is delayed for more than 3 hours, you may be entitled to compensation.
  2. Flight Cancellations : If your flight is cancelled, and you were not informed at least 14 days in advance, you could be eligible for compensation.
  3. Denied Boarding : If you are denied boarding due to overbooking, you are entitled to compensation.
  4. Overbooked Flights : Similar to denied boarding, if a flight is overbooked, and you cannot board, you are entitled to compensation.

At SkyRefund, we specialise in helping passengers claim the compensation they deserve, making the process straightforward and stress-free. All you need to do is submit your claim for compensation through our website, and we take care of the rest.

 

Our Credibility and Trustworthiness

SkyRefund has established itself as a trustworthy and reliable service provider in the flight compensation industry. Founded in 2017, we quickly became a leader in assisting passengers claim their rightful compensation. Our dedication to providing excellent service is reflected in our success stories and Trustpilot score. They're a testament to the trust and satisfaction our clients have in our services. 

 

Safe and Legitimate Services

One of the primary concerns for passengers seeking compensation is the legitimacy and safety of the service provider. At SkyRefund, we operate with integrity and full transparency in the claiming process. From the moment you submit your claim to receiving your compensation, we're here to support you with regular updates and customer care in 12 languages. 

The safety of your personal data is our top priority. Our website is equipped with robust security measures to protect your personal and financial information. As you need to share copies of your documents, boarding passes and bank information, we have a strict security protocols guarding your data. 

 

SkyRefund in the Media

A testament to our legitimacy and reputation as a leader in the field of passenger rights protections, are our mentions in the media. SkyRefund's legal team has been featured in recognized international media like SkyNews, Business Insider, El Diario de Sonora, Yahoo News, MSN, and The Daily Telegraph

Our analysis and work on passenger rights has been quoted and used as a source in articles on well-known websites. One such is the discussions surrounding the Air Passengers Rights Regulation, as detailed on Wikipedia. This recognition underscores our dedication to helping passengers secure the compensation they deserve for flight disruptions.

 

Member of the Association of Passenger Rights Advocates (APRA)

SkyRefund is a Board member of the Association of Passenger Rights Advocates (APRA). 

The Association of Passenger Rights Advocates (APRA) was established in 2017 by passenger rights organisations from across the EU. APRA offers a united voice on the protection of air passengers and works to ensure an adequate and up-to-date regulatory framework for the aviation sector. APRA’s mission is to ensure maximum protection for air passengers by actively engaging with European and national institutions, airlines, airports, National Enforcement Bodies, and other key stakeholders. By providing solid data, in-depth analysis, and collective expertise, APRA informs policymakers and promotes the interests of European air passengers.

Our membership in APRA demonstrates our dedication to advocating for passengers’ rights and ensuring that travellers receive the compensation they are entitled to.

 

How SkyRefund Works

We make the process of claiming compensation simple and hassle-free. Here's what you can expect when you submit your claim for compensation with SkyRefund:

  1. Submit Your Claim : Fill out the details of your disrupted flight
    • Departure and arrival airport
    • Type of disruption (delay, cancellation, or denied boarding)
    • When you were notified about the disruption and how long it was
    • Flight and personal details
    • The reason for the disruption
    • Any additional information you want to provide, e.g. if you incurred any extra expenses while waiting for your flight, you might be able to claim reimbursement for them 
  2. Claim Assessment : Our team of experts assesses your claim and the amount of compensation you are entitled to
  3. Legal Representation : In some cases, it might be necessary to take legal action against the airline. We will inform you if the case needs to be brought to court and can represent you in the legal proceedings. 
  4. Receive Your Compensation : Once your claim is successful, you will receive your compensation directly minus our 35% success fee
  5. SkyRefund operates on a no-win, no-fee basis, meaning that you only pay if your claim is successful. This risk-free approach ensures that passengers have nothing to lose by pursuing their rightful compensation

 

SkyRefund's Legal Achievements  

More complicated claims might require bringing up the case to court in the respective country. But this is nothing to stress over. SkyRefund's excellent legal team has experience in helping passengers claim their compensation in and out of court. 

 

Germany

Our clients had missed their connecting flight due to a delay in the first leg of their journey. The airline had denied that there was a causal connection. But SkyRefund was able to argue that in court, and we won, getting the full amount of the compensation owed to the passengers.

 

Austria

The airline objected to our claim in court, stating that they have paid the passenger their compensation. The carrier wasn't able to prove their objection and the judge fully granted our claim, requiring the airline to pay the compensation and legal proceedings in full. 

 

United Kingdom

Our client was denied boarding due to lack of seating on the plane. The airline had requested an aircraft with reduced capacity, causing our client to lose their seat. SkyRefund proved the airline was at fault as they had sold tickets for a full-capacity aircraft not the reduced one, and obtained compensation for the passenger. 

 

Why Trust SkyRefund?

Flight disruptions can be a major inconvenience, but with SkyRefund, claiming flight compensation has never been easier. As a safe and legitimate option, our commitment to excellence is reflected in the passengers we've been able to help. Featured by respected media outlets like Sky News and Business Insider and backed by our membership in APRA, SkyRefund stands as a beacon of trustworthiness in the industry.

Don’t let flight disruptions ruin your travel plans. Trust SkyRefund to help you get the compensation you deserve. Submit your claim below and experience the difference of working with a reliable and reputable partner.

Experienced a flight disruption?

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