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British Airways Flight Delay Compensation

How to claim compensation from British Airways?

If you have experienced a British Airways flight disruption, you could be entitled to compensation. According to EU Regulation 261/2004 (EC 261), if a flight delay or cancellation could have been avoided by all reasonable measures, the airline would be required to pay compensation of up to €600.

SkyRefund makes the process of claiming compensation go smoothly and easily. You can check your eligibility in our free calculator by simply entering your flight details and our experienced team will take it from there. We will take all the necessary steps to ensure that you recеive your British Airways compensation for a delayed, cancelled or overbooked flight. We will contact the airline and deal with all of the bureaucratic and administrative hassle to enforce and protect your right to reimbursement.

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Last but not least, we work on a “No win, no fee” basis: we will charge a fee of 35% from the compensation amount only If we successfully claim your compensation on your behalf.

There’s only onegood thingabout a delay

You can get up to €600 in compensation

How much compensation are you entitled to for your BA delay?

The compensation amount for delayed flights with BA varies depending on the flight distance and the duration of the delay. The table below shows the exact amounts.

€ 250 € 400 € 600
Less than 1500 km Between 1500 & 3500 km More than 3500 km

When can you apply for compensation from British Airways?

British Airways Delay Compensation

You would be eligible for compensation if your flight meets the following conditions:

  • You reached your final destination with a delay of over three hours;
  • Your flight departed from an EU airport or is operated by an EU/GB airline;
  • Your delay was not caused by any extraordinary circumstances.

Is My Flight Eligible?

Extraordinary circumstances include but are not limited to:

  • Extreme weather conditions
  • Security risks
  • Acts of terrorism
  • Political or civil unrest
  • Extreme weather conditions
  • Strikes unrelated to the airline
  • Hidden manufacturing defects.

In general, in these cases the airline cannot have prevented or mitigated the disruption and does not owe compensation to the passengers for their ruined travel plans.

It is also important to know that the duration of the delay is calculated by the difference between the originally scheduled and the actual time of arrival. Our advice is to note down the exact time of landing and taking pictures of the information screens at the airport for proof.


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British Airways Flight Cancellation

According to EU rules, you can claim compensation for a British Airways cancellation if:

  • You were notified of the cancellation less than 14 days before the scheduled departure;

  • The cancellation was not due to extraordinary circumstances.
Notice Given Arrival at Final Destination
14 Days or More No compensation
7-13 Days Your alternate flight arrived at your final destination more than 4 hours late.
Less than 7 Days

Your replacement flight arrived at your final destination more than 2 hours late.

Remember: you are entitled to a replacement flight or a full refund of your tickets regardless of the reasons for the flight cancellation. If you had connecting flights under the same booking reference, BA will be required to refund you for the full cost of your reservation. If you booked your tickets with a travel agent, they will be able to provide you with the exact details.

Submit Cancellation Claim

Denied boarding

If you are involuntarily denied boarding on BA flights (most often because of overbooking), EC 261 will protect your rights. You can receive compensation of up to €600, depending on the flight distance.

Right to Care

If your British Airways flight was delayed or cancelled, the airline is required to help you out during your wait for your departure. Passengers are entitled to food and drinks for the duration between the scheduled time of departure and the actual takeoff. This right applies even under extraordinary circumstances.

The airline often provides vouchers for a specific amount but you can go over it and keep your receipts which will serve as proof for your expenses later on.

The airline should also cover transport and hotel accommodation costs if the alternate flight is pushed to the next day.

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About British Airways

history of british airways skyrefund

British Airways is the United Kingdom’s flag carrier and its second largest airline in terms of passengers served. The company’s history dates back to 1919 when its first flight transported a single passenger and a cargo of newspapers, jam and grouse.

Today British Airways covers more than 170 destinations in 70 countries across six continents. The airline’s main hub is located at London Heathrow Airport (LHR), Europe’s busiest airport. The UK carrier is now part of the New York-based Oneworld alliance, whose other members include Iberia Airlines, Qantas, Finnair and American Airlines.

British Airways Rankings

Airlines rating website Skytrax has assigned British Airways an aggregate rating of 5/10, which is based on customers’ testimonials of their overall in-flight comfort and value for money. The same website also ranked BA as a 4-star airline.

However, FlightStats has estimated that nearly 23% of all British Airways services incur a flight delay and the average delay duration is 51 minutes.

SkyRefund is your best choice if you are looking to get your rightful compensation from British Airways or any other EU or British airlines! We will make the process of claiming your due flight delay compensation quick and easy. Don’t forget that you pay us only when we get your refund: No win, no fee!