European airlines have removed around two million seats from their summer schedules since late April 2026, citing soaring jet fuel costs triggered by the ongoing Middle East crisis. For passengers affected by these cancellations, the central question is whether airlines can legally refuse compensation by labelling the disruption an "extraordinary circumstance."
On 8 May 2026, the European Commission addressed this question directly: rising fuel prices do not constitute extraordinary circumstances under EU261. This means passengers are still entitled to compensation of up to €600 (£520).
EU Transport Commissioner Apostolos Tzitzikostas made the legal position clear: "Jet fuel prices are not extraordinary circumstances — if airlines cancel flights, they will have to reimburse the people." EU commissioners also noted that if a fuel shortage situation is established, the EU will issue a further guidance. For now, compensation rules still apply. "The overall situation remains table, and at this stage, there is no concrete evidence of fuel shortages", state the guidelines. This means passengers can claim compensation under the European law, if the other conditions are met.
Airlines still have to pay you compensation if your flight is cancelled due to a fuel crisis. You could be entitled to financial compensation of between €250 (£220) and €600 (£520), depending on your flight distance. This applies when:
There are, however, a few situations where the airline does not have to pay you cancellation compensation:
In all cases, you are also entitled to:
Learn more about your passenger rights.
You can still claim compensation if your flight is cancelled due to rising fuel costs. If your flight meets one of the conditions below, the airline might give you compensation:
If you are flying to or from the UK, the same protection applies under UK261. It works much like EU261 and covers flights departing the UK, flights arriving in the UK on a UK or EU airline, and flights on a UK airline arriving in the UK. Compensation can be claimed only if the cancellation is not due to extraordinary circumstances, such as bad weather or strikes beyond the airline's control.
Compensation amounts are determined by your flight distance.
| Flight Distance | Compensation Amount |
|---|---|
| Up to 1,500 km | €250 (£220) |
| Between 1,500 and 3,500 km | €400 (£350) |
| Over 3,500 km | €600 (£520) |
Kaloyan Todorov, co-founder of the flight compensation company SkyRefund, clarifies the practical implications: "A commercial decision to cancel an unprofitable route does not satisfy the extraordinary circumstances standard. Many travelers do not realize they are already protected by law, not just by their insurance policy," he says, as quoted by Forbes.
In theory, a physical fuel shortage at a specific airport could be deemed an extraordinary circumstance; however, the airline must prove this on a case-by-case basis.
Merely mentioning the "fuel situation" is insufficient.
If your flight was cancelled due to fuel crisis, you can submit a claim directly to the airline — but given how complex and fast-moving this situation is, using a specialist like SkyRefund makes the process significantly easier. SkyRefund's legal team handles all the documentation, deals with the airline on your behalf, and challenges any refusal based on extraordinary circumstances. Here are the steps:
Confirm your flight departed from a UK or EU airport and that you were notified of the cancellation less than 14 days before departure.
Keep your booking confirmation, the cancellation notice, any correspondence about re-routing, and receipts for additional expenses.
Go to SkyRefund and submit your claim. If the airline has cited extraordinary circumstances, SkyRefund's legal team will assess whether that defence holds and challenge it where it does not.
With a 98% success rate, over 8 years of legal experience, and a no-win, no-fee model, SkyRefund handles everything on your behalf — including cases where the airline has already issued a refusal.
In the UK, you have 6 years to bring a claim (5 years in Scotland). In the EU, the time limit is set by each country's national law and is usually 2 to 3 years, though some countries allow longer.
You are not owed compensation when the cancellation is caused by extraordinary circumstances. These are events beyond the airline's control, such as bad weather, airport strikes, and war. With armed conflict, there usually has to be an actual restriction or closure of the airspace over the affected country. And the airline cannot just point to the event, it must prove that this specific extraordinary circumstance is what caused your flight to be cancelled or delayed.