Claim your SunExpress Airlines Flights Compensation
Claim compensation for a SunExpress disrupted flight
According to EU regulation 261/2004, air passengers (including UK citizens) are entitled to financial compensation from SunExpress Airlines in case of a flight delay, cancellation, or denied boarding. Moreover, this right extends back three years from the claim date, so you can claim your compensation even if you are only learning about it now.
SkyRefund’s expert team can help you go through this tedious legal process, and we will only charge you 35% of the compensation amount IF we win your case. You only need to enter your flight details to file your claim, the rest will be handled by us.
Did you have a delayed flight in the last 3 years?
Check your compensation for delayed flights for free!
Compensation amounts
The compensation amount depends on the flight distance and the duration of the delay: you can get reimbursement from €250 up to €600. You can consult the table below for the exact conditions.
| € 250 | € 400 | € 600 |
| Less than 1500 km | Between 1500 & 3500 km | More than 3500 km |
SunExpress Airlines Delayed Flight Compensation Eligibility
- The delay was over three hours. The delay is calculated as the difference between the predetermined scheduled time of arrival at the final destination and the actual arrival time. The flight is considered to have arrived once the aircraft has come to a complete halt and one of its doors is open.
- The delay was not due to extraordinary circumstances. Examples of such include (but are not limited to): bad weather, security threats (terrorist attacks), political or civil unrest, air traffic control restrictions, airport staff or union strikes. SunExpress will only be obliged to pay compensation if they can be held accountable for the flight delay (i.e. if there was a technical problem with the aircraft or the airline staff was on strike).
SunExpress Delayed Flight Compensation
- The delay was over three hours. It is important to note that the delay is calculated as the difference between the predetermined scheduled time of arrival at the final destination and the actual arrival time. The flight is considered to have arrived once the aircraft has come to a complete halt and one of its doors is open.
- The delay was not due to extraordinary circumstances. Examples of such include (but are not limited to): bad weather, security threats (terrorist attacks), political or civil unrest, restrictions from the air traffic control, strikes of the airport staff or the unions. In other words, SunExpress will only be obliged to pay you compensation if the airline can be held accountable for the flight delay (i.e. if there was a technical problem with the aircraft or the airline staff was on strike).
SunExpress Airlines Cancelled Flight Compensation Eligibility
- SunExpress notified you about the cancellation less than 14 days before the scheduled departure.
- If you were informed between 7 and 14 days before departure, you will be eligible for compensation only if your alternative flight gets you to your final destination with a delay of over 4 hours.
- If you were informed less than 7 days before the scheduled flight, a delay of your alternate flight with over 2 hours will guarantee you financial compensation.
- The flight was not cancelled due to any extraordinary circumstances (the same explanation we gave above applies here, too.)
In the event of a cancelled flight, no matter the reason, SunExpress is obliged to either offer a replacement flight to the final destination or a full refund of the ticket fare.
|
Notice Given |
Arrival at Final Destination |
|
14 Days or More |
No compensation |
|
7-13 Days |
A delay of more than 4 hours |
|
Less than 7 Days |
A delay of more than 2 hours |
About SunExpress
SunExpress Airlines was founded over 30 years ago as a joint venture between Turkish Airlines and Lufthansa. The main idea behind it was to connect Western European cities with vacation spots in Türkiye. SunExpress is based in Antalya, but also has a major hub in Izmir and in Frankfurt am Main.
The fleet of SunExpress consists of 53 Boeing 737-800 and 9 Boeing 737 Max 8 and operates both domestic flights and international flights to over 90 destinations, including cities in Europe, North Africa, and around the Mediterranean, Black, and Red seas.
SunExpress Rankings
Sun Express is a Skytrax certified 3-Star leisure airline and was declared winner in the category “World’s best leisure airline” in 2022.
Did you have a delayed flight in the last 3 years?
Check your compensation for delayed flights for free!