Lufthansa Compensation: Flight Delay and Cancellation

Your right to care extends to cancellations too. In this case, the airline also has to cover your expenses for hotel and transportation if your alternative flight arrives at a later date.

How much flight compensation from Lufthansa can I claim?

If your Lufthansa flight is delayed or cancelled due to reasons within the airline's control, you can get financial compensation between €250 and €600 per passenger. The amount is determined by the length of the flight and on the delay in arrival of the replacement flight (if such is provided). 

When it comes to the distance of the journey, the compensation amounts are distributed according to the following conditions:

• If your flight spanned less than 1,500 km, you could claim €250 (~£210 ) .
• If the flight distance was between 1,500 and 3,500 km, the compensation could be €400 (~£337).
• If your flight covered a distance of more than 3,500 km, you could make a claim for up to €600 (~£505).

In case of cancellation, if Lufthansa finds an alternative flight for you, you have to note when it arrives at your final destination. If the total delay is less than 2 hours, your compensation will be significantly reduced. 

We compiled all the possible scenarios and compensation amounts in the table below.

Less than 3 hours	Between 3 - 4 hours	More than 4 hours	Never arrived	Distance
€ -	€ 250	€ 250	€ 250	All flights up to 1500 km
€ -	€ 400	€ 400	€ 400	All flights between 1500 km and 3500 km
€ -	€ 400	€ 400	€ 400	*All intra-EU flights over 3500 km
€ -	€ 300	€ 600	€ 600	*All non-EU flights over 3500 km

How to claim Lufthansa compensation

Claiming compensation on your own can be stressful and time-consuming.

With SkyRefund you can easily check your flight and submit your claim for Lufthansa cancelled flight compensation or flight delay compensation. We will take all of the necessary legal steps to help you receive your refund and spare you the trouble of fighting the airline by yourself. 

Our legal experts have the necessary experience and knowledge to do all the administrative work on your behalf, represent you before the relevant authorities, and even take Lufthansa to court if your case requires it. 

And the best part is that we work on a “No Win - No Fee” principle, so we will only get paid if we successfully claim your money back. If you receive your reimbursement from Lufthansa, we will charge you a fee of 35% of the compensation amount.

To find out if you’re eligible, submit your claim - all you need to do is enter your flight number and date. SkyRefund offers you a stress-free and risk-free way of taking what is yours in case of a delayed, cancelled or overbooked flight.

Lufthansa Denied Boarding Compensation

If you have been denied boarding on a Lufthansa flight, you could also be entitled to compensation. There is a catch, though: you don't give up your seat voluntarily in exchange for travel vouchers, travel miles, or any other perks and offers that the airline might come up with.

In the majority of the cases of overbooking, you would be able to claim compensation.

In addition to your compensation claim, you have the option to get a full ticket refund or an alternative flight to your final destination. If you have connecting flights, the airline should also offer you a return ticket to your original point of departure.

Lufthansa Missed Connection Compensation

Connecting flights are a big part of the services offered by Lufthansa. The German airline has a route network that spans over 6 continents and many travellers choose to make their connections with Lufthansa. However, a severe flight delay or cancellation at the first leg of your journey could lead to a missed connection and ultimately to a lot of stress. 

If you have had this experience recently, you may have the right to missed connection compensation, according to the European guidelines. To be eligible, you have to meet the same conditions as in the case of a flight delay:

• Your flight should be delayed by more than 3 hours at the time of arrival causing you to miss your connecting flight
• The delay of the first flight should be within Lufthansa's control and not due to extraordinary circumstances 

The only difference is that you need to have your tickets on the same reservation. It’s easy to check whether all your flights are on the same booking: they will have the same reservation confirmation number. This means that Lufthansa is responsible for taking you to your final destination. With individual flights, the airline’s obligation is to help you reach your next stop.

Why SkyRefund?

Our mission at SkyRefund is to empower air passengers and provide them with a simple, quick and easy way of upholding their rights. Check if you are eligible using free compensation calculator below.  All you need to do is enter your flight details (booking number, flight dates, etc.) to get a quick claim assessment.

We’ll do the rest! Our team of internationally recognized lawyers and determined claim specialists can help you receive the compensation that is rightfully owed to you.

No win, no fee. As our mission is to support you in enforcing your air passenger rights, we get paid only if we succeed in securing your compensation. Our standard fee is 35% (VAT included) from the total compensation amount. And we will not charge it unless we are successful in claiming what is rightfully owed to you.

Did you know you can claim up to  €600 in compensation?

Check if your disrupted Lufthansa  flight is eligible.

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