United Airlines

United Airlines Flights Compensation Guide

Did you know that you could get compensation of up to £520 (€600) for disrupted international flights with United Airlines? EU Regulation 261/2004 guarantees your rights in the event of a flight delay, cancellation or denied boarding. Although United Airlines is an American airline, you could still get compensation for flights departing from the EU or codeshare flights.

Claim Compensation

Claim compensation for United Airlines flight disruption

Claiming on your own could be difficult as only 1 in 8 air passengers know their rights. Airlines often try to avoid paying compensation, making the process long and frustrating.

SkyRefund is here to enforce your rights. Our experienced team of lawyers is ready to deal with all the administrative hassle and claim what is rightfully yours. We get a 35% fee of the compensation amount, only if we are successful - No Win, No Fee”.

There’s only onegood thingabout a delay

You can get up to €600 in compensation

Compensation amount for a United Airlines flight disruption

Under EU 261, the amount of your United Airlines flight compensation depends on the flight distance, as seen in the table below.

€ 250 € 400 € 600
Less than 1500 km Between 1500 & 3500 km More than 3500 km

Eligibility for United Airlines Compensation

United’s passengers are entitled to compensation in the case of:

  • a severe delay;
  • flight cancellation;
  • denied boarding by the airline;
  • missed connection.

To submit a compensation claim, you only need to have your flight number and date.

United Airlines Flight Delay Compensation

To be eligible for compensation, your flight with United should meet the following conditions:

  • There was a delay of more than 3 hours after the scheduled time of arrival. Note that delays are calculated at the time of reaching your final destination.
  • Your flight delay was not caused by extraordinary circumstances. These include:
    • Bad weather conditions
    • Civil or political unrest
    • Air Traffic Control restrictions
    • Runway closure
    • Medical emergencies
    • Airport and Union strikes 
    • Security risks

Check Eligibility

United Airlines Flight Cancellation Compensation

You are eligible for United Airlines flight cancellation compensation if:

the airline informed you 7 to 13 days before departure AND your alternate flight arrived with a delay of more than 4 hours.


you were informed less than 7 days prior to departure AND your alternate flight arrived more than 2 hours late.

Notice Given Arrival at Final Destination
14 Days or More No compensation
7-13 Days Your alternate flight arrived at your final destination more than 4 hours late.
Less than 7 Days

Your replacement flight arrived at your final destination more than 2 hours late.


If your United flight gets cancelled, no matter the reason, they are required to offer you a replacement flight or a full refund. The airline is also responsible for covering all necessary expenses while you wait for departure: food, drinks, accommodation, transport, etc.


United Airlines Missed Connection And Denied Boarding

You may be also eligible for compensation of up to £520 (€600) if:

  • you missed a connection because of a delay or cancellation (your flights need to be under the same booking)
  • your United flight was overbooked and you were denied boarding (you should not accept any other offers from the airline like vouchers, perks, etc.)




About United Airlines 

United Airlines has a fleet of 921 aircraft manufactured by Airbus and Boeing operating to 342 destinations across the globe, making it the third largest airline in the world

The company is a member of the Star Alliance and has codeshare agreements with a large number of European airlines. Chicago-O’Hare is its largest hub.

If you are a frequent flyer, you can join United’s loyalty program, Premier, and get free access to Economy plus. This will give you the advantage to choose your seat, have extra legroom, upgrades, and other benefits that will make your flights more pleasant.