How to Claim Wizz Air Flight Compensation

Let's face it, Wizz Air is one of the most popular low-cost airlines, whether you decide to fly from London to Budapest or further afield. However, flying with Wizz Air is a fantastic, affordable option until things go wrong. Interestingly, Wizz Air experienced the most delays and cancellations this summer, with London, Belgrade and Tirana being the most affected destinations, which makes it an unreliable option. So, if you have experienced a delay or cancellation with Wizz Air, it is worth noting that you could claim up to €‎600 in flight compensation, and SkyRefund can ensure a hassle-free process. 

Wizz Air Flight Delay Compensation

Flight compensation can be confusing to navigate, so let's break down when you can claim Wizz Air delay compensation. 

Firstly, to claim flight delay compensation:

• Your Wizz Air flight must arrive 3 or more hours late at its destination. 
• In addition, the said delay must not be caused by extraordinary circumstances and must be within the airline's control. 
• Passengers also need to have a scheduled booking and check in on time before the flight to be eligible. 
  
  

It is worth noting that any Wizz Air flight that leaves/arrives from/to an EU/EEA airport is covered by the EU261 and is eligible for flight compensation. 

How much compensation for Wizz Air flight delay?

Wizz Air flight delay compensation amounts vary by circumstance: 

• For short-distance flights up to 1,500 km, you will be entitled to €250.
• For intermediate-distance flights between 1,500 and 3,500 km, the compensation can reach €400. 
• And, you can claim the maximum compensation of €600 for long-distance flights exceeding 3,500 km.

Let's take a look at the figures below:

Wizz Air Flight Cancellation Compensation

Thanks to the EU261, all Wizz Air passengers who may have been affected by flight cancellations are either compensated, rerouted, or refunded. 

Passengers can claim flight cancellation compensation if:

• Their flight was cancelled by Wizz Air due to reasons within their control. 
• The Wizz Air flight cancellation is less than 14 days before the scheduled departure.
• They offer you an alternative flight that arrives significantly later than the original flight.

Any Wizz Air flight that leaves or arrives from an EU/EEA airport is covered by the EU261 and is eligible for flight cancellation compensation. 

How much compensation for Wizz Air cancelled flight?

Passengers can claim between €250 (£220)and €600 (£520) depending on the circumstances. Let's take a look at the table below:

Wizz Air Denied Boarding Compensation

Aside from delays and cancellations, passengers may also be able to claim Wizz Air flight compensation if they have been denied boarding. 

When can you claim Wizz Air denied boarding compensation?

Passengers can claim compensation if they were denied boarding due to overbooking; however, if you were denied boarding because of invalid documents or personal reasons, etc, that is not an eligible case. 

Which of the airline’s flights are eligible for Wizz Air denied compensation?

Any Wizz Air flight that leaves or arrives from an EU/EEA airport is covered by the EU261 and is eligible for denied boarding compensation. 

How much compensation for Wizz Air denied boarding?

As always, it depends on the situation, but passengers can get €250 for flights up to 1,500 km, €400 for flights between 1,500 and 3,500 km, and the maximum amount of €600 for flights over 3,500 km.

When can you claim Wizz Air Flight Compensation: International Flights 

It is worth noting that if you have flown internationally and experienced a flight disruption with Wizz Air, you may also be eligible for flight compensation. 

Wizz Air Flight Delay Compensation

If you are flying to Saudi Arabia with Wizz Air (ie, on the London to Jeddah route or Rome to Medina route), EU261 does not apply. However, this means that the GACA (The General Authority of Civil Aviation) steps in to protect passengers. In this case, compensation can be up to 200% of the remainder of the flight ticket. 

Another example is if you are flying to Türkiye, you are covered by the EU261, but flights leaving Türkiye to Europe are protected by the SHY-Yolcu regulation. This means passengers could receive up to €600 (£520) compensation for long-haul international flights, and are entitled to compensation if the flight was delayed 3+ hours or cancelled at short notice.

Wizz Air Flight Cancellation Compensation

The flight cancellation rules of Saudi's GACA are as follows:

• This regulation allows passengers to claim compensation for delays exceeding three hours. 
• Depending on the length of the delay, airlines need to provide meals, accommodation and airport transport if required.
• Under GACA’s flight cancellation policy, passengers can cancel their trip and claim compensation if the delay is more than 5 hours.

The flight cancellation rules of Turkey's SHY are as follows:

• According to SHY rules, passengers can get €250 for flights up to 1,500 km, €400 for flights between 1,500 and 3,500 km, and the maximum amount of €600 for flights over 3,500 km.
• If the airline offers an alternative flight that is close to your original arrival time, the airline can reduce the compensation by 50%.
  
  

Wizz Air Denied Boarding Compensation

The denied boarding rules of Saudi's GACA are as follows:

• GACA requires airlines to provide written confirmation outlining your rights. 
• The airline has to provide alternative travel arrangements at no extra cost. 
• You are entitled to 200% of the cost of the unused part of your ticket in compensation. 

The denied boarding rules of Turkey's SHY are as follows:

• If you are denied boarding involuntarily (i.e due to overbooking), you are eligible for compensation. 
• You can claim between €250 €600, depending on circumstances, for example, the route distance.
• If the airline offers an alternative flight that is close to your original arrival time, the airline can reduce the compensation by 50%.

How to claim compensation from Wizz Air

Step 1: Check your eligibility:

Do this by determining if your flight qualifies under EU261/2004 or UK261. For this, you must ensure the cancellation occurred less than 14 days before departure. Check if the airline was responsible for the cancellation and did not offer a suitable rerouting.

Step 2: Gather your documents

Keep necessary documents to support your claim, including your boarding pass, booking confirmation email, any correspondence from the airline regarding the cancellation or rebooking, and any receipts to claim for additional expenses.

Step 3: Submit your claim

Go to SkyRefund and submit your claim as soon as possible. The process can take some time, but SkyRefund will handle everything, making it hassle-free. 

Missed connection compensation from Wizz Air

If you miss your connection, you may be entitled to missed connection compensation from Wizz Air, claiming up to €600 in some cases. Firstly, the flight needs to be departing or arriving at an EU/UK airport or be with an EU/UK airline to be eligible. 

In addition, the reason for the missed connection needs to be within the control of the airline, and the delay or cancellation of your flight must have resulted in your arrival at your final destination at least 3 hours after the original arrival time.

Do you have a right to care?

What many passengers are not aware of is that in certain circumstances, airlines are responsible for providing you with food, drinks and sometimes even accommodation. 

This is called the right to care, and you may be able to claim back the costs as a result of your delayed or cancelled flight (e.g. accommodation or food and drink costs while waiting at the airport). 

In general, you have a right to care if your flight is delayed for more than 2 hours after the original scheduled time of departure. However, there are some exceptions, depending on the flight distance. 

• If the flight spans a distance of 1,500 km or less, then you are entitled to food and drinks after the second hour of your flight delay.
• If the flight distance is longer than 1,500 km (but less than 3,500 km), then you can approach the carrier’s representative after the third hour. 
• If the flight distance is more than 3,500 km, you are eligible after the fourth hour. 

About Wizz Air

Founded in 2003, Wizz Air has grown into one of Europe’s leading low-cost carriers in just 20 years. With flights to over 500 destinations, Wizz Air has now released a new “All You Can Fly” pass (€499 + €9.99 flat fee per flight), allowing members to travel extensively on eligible Wizz Air flights.  

With that being said, Wizz Air is the airline with the most delays and cancellations this summer, this summer. The Hungarian airline had the majority of disrupted flights - around every 1 in 13 Wizz Air flights was disrupted during the summer months. 

Tips for passengers to deal with disrupted flights with Wizz Air

• Reddit users advise checking the flight history on Flight Radar 24 using your flight number to establish punctuality for your upcoming flights. 
• If you are denied boarding, make sure you receive a “denied boarding form”, which you will need to claim compensation, according to Reddit passengers. 
• Always follow up with the airline to find the reason for the disruption, which you will need for your claim.
• Keep all receipts, proof and other documentation from your delay or cancellation. 
• Submit claims as soon as possible, as the process can be lengthy. 
  
  

Why SkyRefund?

With a 98% success rate, SkyRefund makes claiming flight compensation straightforward, which is why it is trusted by over 1M passengers. With over 8 years of legal experience, we help passengers worldwide exercise their rights and claim the compensation they are entitled to.  

Based on our Trustpilot reviews, one passenger who was denied compensation when applying directly to the airline enjoyed a “smooth and effective” process to receive their claim when utilising SkRefunds service. Another SkyRefund customer was thrilled with the speedy process after receiving their compensation in a matter of days. 

FAQs about Wizz Air

How long does it take to receive a refund from Wizz Air?

Refunds from Wizz Air typically take between 48 hours and 30 days to process.

Can I claim compensation for a disruption due to bad weather?

No, this is regarded as an extraordinary circumstance that is not within the airline's control, so you cannot claim compensation. 

Am I eligible for EU261 compensation?

If your flight arrived or departed at an EU/EEA airport, or it is with an EU-based airline, you are protected under EU261. You can check if you are eligible for compensation due to the specific circumstances. 

Does Wizz Air Pay Compensation?

Yes, if your flight meets the EU261 criteria, Wizz Air has to pay compensation. 

How Long Does it Take for Wizz Air to Pay Compensation?

Wizz Air can typically take between 48 hours and 30 days to process your compensation. However, as Tsvetelina Botseva, Sky Refunds’ legal counsel, explains: 

“The time it takes to obtain compensation largely depends on the airline’s responsiveness. Some carriers acknowledge liability and process claims promptly once they receive the necessary documents. 

Others dispute or ignore valid claims, which means we must escalate— through a formal written complaint to the airline, then (where available) to an Alternative Dispute Resolution body or the National Enforcement Body, and, if needed, to court.”

What to do if Wizz Air refuse compensation? 

As many former customers have experienced, using SkyRefunds' services if you have been refused by Wizz Air has proven to be easy and efficient. In some cases, Sky Refund can also prove that the airline may be lying and fight your corner to claim compensation. 

Related articles:

Reasons for Flight Delay Summer 2025

Compensation Flight Delay due to Technical Problems

Extraordinary Circumstances: Flight Delays & Cancellations